Customer Reviews for Jiffy Lube 1316 MERRITT BLVD, BALTIMORE, MD, 21222-2108

Was real nice and fastv

Oil changes are getting expensive enough without showing the total cost on the board.

Service was quick and efficient. Employees were all polite and knowledgeable.Definitely will be back for additional services!

All of the Guys were great and excellent customer service

Very nice and detailed with future repairs

I’m from out of town & Dylan & his crew were great..my fuel filter needed changed..

I asked my coworker where can I go to get a oil change she said Jiify Lube in Dundalk on Merritt Blvd, I first had to get my Emissions Test and before leaving there the guy who did my Emissions Test recommended Jiffy Lube in Dundalk he gave me directions as soon as I got there I was greeted by 2 really nice guys and Sam was one of them I was able to pull in and get service Sam showed me to the waiting area and he let me know right a way what they where going to do and what needed attention and because of there excellent customer service and knowing it had not been done since 2025 I was hesitant about getting the service done because I always went to the dealer, Sam and the Crew where amazing and excellent customer service and I plan to go back for my next Oil Change. Thank you guys at this Jiffy Lube I appreciate everything you did for me today 04/16/26

Every time I go there they always want to do something else for more money . I’m a 73 Year young woman , and I think they can win me over , BUTTTTT NOTTTTTTTT It’s very aggravating

Friendliest staff & made my car run good as new again after I had no clue what was going on for the longest time. Thank you so much!!

Great service, good price. Highly recommended.

Fine service so far.

Lumbee Indian/ Mother of 4 girls/ Single

Quick and courteous service! The price was in the higher range.

The team that worked on my car were amazing. They didn't make you feel like just a customer, they made you feel like a friend or family member. I went in for an oil change. I thought they only did oil changes but when they spoke to me about my brakes and told me they can do it right then and there I was sold. I spent most of the day there due to my cars tires not wanting to come off and instead of being annoyed and sending me on my way to deal with it somewhere else they helped. Truly amazing men that work there. I will be returning every time I need an oil change or anything else I need for my car.

It took longer than told. The rear brakes was important to fix. The squeal is gone. The premium belt seems important as well. Thank you for taking care of my maintenance needs.

Quick and easy. The technicians were helpful and professional.

The service was quick and everyone was pleasant. I will be going back.

Good customer service

Went for oil change. Fast service. They told me about issues my car had. Topped off all fluids. Said my transmission was completely dry....???. (I may be a girl, but with no tranny fluid I would never have gotten there). Had no problems with my transmission But they were quick and even vacuumed my car. May go back, may not. Not sure it was worth $90

All of the staff was super friendly. They immediately told me what I needed. I was in and out within 20 mins. Loved the staff there.

Demasiado amable!!!

They explained everything to me that I needed done and gave me options. Very polite

This Jiffy Lube was the best I have ever been to!!! They came out and greeted me at my car, they got me in quickly, diagnosed my concerns quickly, found a coupon for me for the wor I needed to be completed and they got me out the door in a very reasonable time frame! They were all so nice!!! I really appreciated it! Will def be back!!!!

Service was super fast and professional.

Always a pleasant experience, the guys are always nice and educate me on things about my vehicle.

They were great, very friendly and knowledgeable and they had me in and out in less time than they originally said , Will definitely be going back

Very nice people, they do very good work!

Great customer service. I was in and out in 15 minutes.

Excellent service! The technicians were friendly and professional!

Took good care of my car

Great customer service fast and speedy prices was great I'll recommend other people to come to this location thank you again for your service

Quick and efficient service!

Quick friendly and great service!

I came in silently panicking because I knew something felt 'off' with my car, but I didn't want to say out of fear of being swindled out of money. I asked for an oil change and the techs found my issue was poor brakes and new filters needed. They did all of the work in less than an hour and were very polite and patient with me. I asked if they could repair something else I knew was wrong, but nobody else seemed to be able to fix it previously. They did. And advised of the warranty. Very professional, very reasonable pricing. Felt valued as a customer.