Customer Reviews for Jiffy Lube 2739 Port Sheldon St, Jenison, MI, 49428
Customers at Port Sheldon St talk about:
Customer service
Service speed
Trust
Workmanship quality
Affordability
Rosetta N.
Apr 27, 2026
Had my brakes give out and then found out that my wheel bearings needed replacement.. and those are pretty pricey things but they made sure to find the best priced parts they could and finished the job in a timely manner! They were also very nice over the phone and in person. 10/10 would recommend.
Ronnie C.
Apr 23, 2026
Fast friendly decent price
Brianna L.
Apr 22, 2026
I had the best experience here last week. They took great care of me before my trip that weekend. Grace , Ruben, and Thomas took great care of me and my car
Craig A.
Apr 21, 2026
Tim N.
Apr 20, 2026
Stopped by on a Sunday afternoon. Staff was knowledgeable and talked through options with confidence. They did an excellent job and were a joy to work with. Grace, Jonathan, Xavier, Alexander did a top notch job.
Laura R.
Apr 20, 2026
When I went in for a standard oil change, a nest was discovered. The team took extra time and effort to remove my engine cover and make sure to pull out and blow out all of the nest material, and then also opened up my cabin air filter compartment to make sure no critters had gotten in there too. All of the extra effort was much appreciated, and the total time it took was still nice and quick!
Jack W.
Apr 18, 2026
Extremely helpful and kinda people
Gurby (.
Apr 18, 2026
Peter C.
Apr 13, 2026
Xavier and Ruben did an awesome job. I got an oil change and a engine flush.
Bumble_ B.
Apr 10, 2026
Jaylen B.
Mar 31, 2026
Gaven & Ruben were great all around! Very genuine men and I will be sending all my guys their way. Thank you
David
Mar 20, 2026
The general manager was very professional polite. Plus the crew working on 3-20-26 were on top og there game fast & accurate. No pressure to upsell me on stuff.I don't need.
Christina R.
Mar 19, 2026
Best customer service I've ever had! Very friendly, extremely knowledgeable, truthful and upfront! Definitely recommend!
Joy H.
Mar 14, 2026
Fast, friendly precise! Friendly staff!
Akaysia V.
Mar 13, 2026
Lacey D.
Mar 10, 2026
Welcoming. Kind. Clear. Speedy service. I will be back.
Nick C.
Mar 06, 2026
Jasmine F.
Mar 06, 2026
Stopped by Jiffy Lube and had a really great experience getting my brakes replaced. Ruben and the team were quick, kept me in the loop about what was going on with my car, and everyone was super friendly. They worked out the best way to get everything taken care of without any hassle. Really appreciate the efficient service!
Don K.
Mar 03, 2026
Ruben and his team did a great job explaining my options and they provided top-tier service for my Jeep.
Ally S.
Mar 01, 2026
Rachael S.
Feb 28, 2026
They are super friendly and definitely educate you on what is good for your car?? they helped me twice with my oil changes and I can say they have a repeat customer!
Dawn H.
Feb 28, 2026
Fast and reliable service
Josh K.
Feb 25, 2026
Guys we’re friendly and helpful. All around good experience.
David Y.
Feb 22, 2026
Brian H.
Feb 20, 2026
Oil change, exceptional service, very pleased.
Michael G.
Feb 15, 2026
Vincent A.
Feb 08, 2026
Chuck G.
Feb 06, 2026
I loved the friendly customer service I will be back to this location very knowledgeable and attentive
Marty P.
Feb 06, 2026
Mark W.
Feb 02, 2026
Rachel K.
Jan 30, 2026
Quick, kind, well explained service. Thank you for your help.
phil M.
Jan 30, 2026
Great service. Explained everything to me in detail and didnt try to sell me a bunch of stuff. Told me what I needed in the future! Great people there. Went in for an estimate on a check engine light, left with an oil change and tire rotation.
Rich H.
Jan 30, 2026
First time there and they took care of me, will go back
Mackenzie F.
Jan 29, 2026
Very friendly staff and very fast
Nate S.
Jan 22, 2026
Shawn R.
Jan 12, 2026
First time using this facility. Service was quick and the team was great to work with. Nice waiting room with coffee, water. New Brakes and rotors look good and drive great! Coupons were especially helpful.
Busymom
Dec 23, 2025
Personal was very attentive, polite and knowledgeable during my visit. I have been going there since they opened ( Jenison, MI) and have always had great service. They checked out my check engine light and confirmed what I already knew which made them very credible in my opinion.
Steve T.
Dec 21, 2025
Karen (.
Dec 21, 2025
They took the time to really figure out what was going on with my heating and coolant systems.
Jeremy B.
Dec 20, 2025
Great customer service, efficient work by the technicians. Highly recommend servicing your vehicle at this location.
Mark P.
Dec 19, 2025
I had a wonderful experience here. Ruben R. was very kind and attentive with customer service and Austin C. and Grace V. were quick and efficient and knowledgeable in doing the oil change and tire rotation.
Greg G.
Dec 18, 2025
Very quick and no pushy sales. They were thorough, as expected.
Kristie V.
Dec 16, 2025
Brought my car in and was helped by Walter. If you want exceptional service, this is the place to go. Friendly, knowledgeable, and quick.
Tyler J.
Dec 10, 2025
Kevin R.
Dec 09, 2025
Great customer, excellent quality work all around. I will be back Kevin
Niteki M.
Dec 09, 2025
Very understanding. Polite and did a great job!! This is my place from now and forever! Ruben went above and beyond, Grace was amazing and Austin got the job done on my alignment.
Kevin G.
Dec 06, 2025
The staff were pleasant and professional. I was not shown the dipstick with old oil or with fresh oil up to the level mark.
victor A.
Dec 06, 2025
The techs and staff was very professional and courteous and knowledgeable
Rachel B.
Dec 06, 2025
Quick, helpful service
Jille
Apr 08, 2025
This is a really nice new facility in a great location in Jenison. Came today for an oil change and replaced some air filters - they caught how bad the cabin one was - not every place catches this. The staff are polite, helpful, and respectful. They did a great job and I look forward to having them do more work for us in the future.