Customer Reviews for Jiffy Lube 9435 FIELDS ERTEL RD, CINCINNATI, OH, 45249-8212

Gabe and the team were quick, efficient, and friendly. Price was good and they support the military, veteran, and first responder community.

Completed the survey online to make sure they know how great they did and only realized after the fact that my phone autocorrected the name to Dave and it was GABE that was the one that helped us out and was so friendly and professional! My apologies! But….we will be coming back here instead of the place we had been going in the past, they did a great job and got us in and out quickly and were all professional and helpful without being obnoxious or pushy! Definitely recommend!

Gabe was fantastic and SO helpful. I bought a used van in February that needed quite a bit of routine maintenance done. He worked within my budget to make sure to get all necessary work done and explained what could safely wait until my next oil change. He made it a very great experience and I am very pleased with the service he provided today. I would definitely recommend this location & service team!

Very quick and efficient. Gabe was very kind and respectful

Had a phenomenal experience here. I worked with Gabe and he walked me through his recommendations for service without pressuring me into any choices. Very personable, professional, and they got my car ready to go in no time at all. I’ll definitely be a returning customer.

Gabe and Russell assisted me today! Quick, friendly and professional service. I like that Gabe explained what they were doing. Besides topping off my oil, Gabe changed my right rear brake light! It took 2 bulbs and I think they were expensive! But they are changed now!

Great staff! Courteous, quick, efficient!

I was pleased ?? with my Oil Change and and Tire ?? rotation,At the time of my appointment only Two Technicians were working, but they were efficient it got the job done!

Had a great service done the store manager was very kind and helpful thank you to the team at fields ertel!

Wonderful service! Terrific staff!

The service guys and the manager was good at their jobs.

Gabriel Pigg always takes the best care of me when I come in there. The guys always act like they remember me & they always take care of me with a smile! Gabe hooked me up on new tires too, but They always do the best job! Gabriel is A1 special and really makes me feel special.

Great quick service. Gabe was super helpful

Very knowledgeable and friendly. No pressure selling.

Gabriel and the staff were friendly and helpful!

Extremely polite and courteous! Knowledgeable of what was needed for my car. Gabe and his team were great!

Gabe and his team did an excellent job with my services for today! I would highly recommend them for my family. Gabe was very professional, courteous, and informative and his team worked expeditiously on my vehicle. Thank you!

Great service. Quick in and out.

They did a great job , got it done fast, but price seemed a little high.

Stopped at Jiffy Lube. Was seen promptly. Technician was friendly and professional

Quick and good service.

Were fast and very helpful pretty sure it was gabe and Henry that helped super cool would recommend

We stopped by Jiffy lube right before the deep freeze, right before their closing. The associate did a great job!

Friendly and extremely helpful gentlemen. Took care of my oil change in less than 15 mins and topped off my tires.

My neighborhood services are the best!!! Jiffy Lube is very much needed and this location is very efficient!!!! As long as I'm in Mason I'll be using this jiffy lube!

very prompt professional only took 20 minutes

Assa and Gabriel were great. i came in near closing time and they took the time to give the best service. not only oil change but changed out turn signal bulb and headlight bulb.

Had slow leak in tire. Reasonably priced , courteous and efficient service— top notch!! General manager should be very happy!!!

We took our Kia to Jiffy Lube on field ertel rd. There I met a man named Sean he is an amazing mechanic honest very thorough. It is very hard to find an honest mechanic and one that don't want to break your Bank. We had a problem with it overheating it all started in Tennessee and my car was taken to a Jiffy Lube there and they changed the thermostat everything was fine for a couple weeks and then all of a sudden it started overheating again and it had only been driven a couple times. So that's why we picked Jiffy Lube to go back to because we weren't sure if we maybe had a bad thermostat Etc. The outcome was a slight crack in the radiator and the fan was not kicking on. He showed us the old parts very thorough he was just all around amazing and we have had trouble for years trying to find an honest mechanic and we have now finally found one. So if you're looking for an honest good hard-working mechanic I suggest you go to Jiffy Lube and ask for Sean. I forever will be a customer thank you Jiffy Lube