Customer Reviews for Jiffy Lube 2099 W SIMS WAY, PORT TOWNSEND, WA, 98368-2264
Customers at W Sims Way talk about:
Customer service
Trust
Service speed
Workmanship quality
Affordability
Dave O.
May 02, 2026
Nice guys, quick service. The place to go.
Scott S.
Apr 22, 2026
Kenneth was exceptionally good!
Liz C.
Apr 19, 2026
Great place for an oil change! Nice folks always ready to help!
Christopher W.
Apr 17, 2026
Russ & Kenneth did a terrific job polishing the haze off of my headlights. Thank you!!
Andrew P.
Apr 11, 2026
Excellent service! I went in for an oil change too early and they could’ve just done it and I’d have paid. But they let me know my hybrid wasn’t required to have a change until 10k interval and that I’d didn’t need it yet if I wanted to save the money. Honesty! They’ve helped me in similar customer focused ways before too. I will always do my changes at the jiffy lube in Port Townsend Washington!!
Carrie B.
Apr 10, 2026
I’ve been to other Jiffy Lubes, but these guys in PT are the best. They are funny, cheerful, friendly and know what they are doing! So grateful for their help.
Evan R.
Apr 10, 2026
Nice friendly workers, and great service.
Donovan P.
Apr 10, 2026
Great service! Throughout and fast! I highly recommend. Rust is the man!
Jacob H.
Apr 09, 2026
Russell is the best, been coming to this Jiffy lube for years, he's always been consistently great. Also, recently had a positive experience with Kenny. They really make for a positive difference when getting my oil changed.
Kelly T.
Apr 08, 2026
June G.
Apr 07, 2026
I wasn't sure if I needed an oil change or not. They checked it for me. An oil change wasn't needed but it was a quart low. They took care of it for me for free!!! I was totally impressed! You bet I'll be back!
Catherine M.
Apr 01, 2026
Clear explanation, good pricing, cheery service persons. (Russ and Kenny) Will be back!
KayDee W.
Apr 01, 2026
I love these guys! They are always super honest and they never try to upsell you!
Doug
Mar 19, 2026
Mike M.
Mar 06, 2026
Great customer service
Jaycee Z.
Mar 06, 2026
Russ was very helpful and quick with getting me an oil change. Definitely recommend coming to this location!
Jordan B.
Mar 05, 2026
Russ was great!
Maximo M.
Mar 05, 2026
Amazing friendly employees, & quick service!
Celeste B.
Mar 05, 2026
Russ was awesome! Very thorough!
Dennis
Mar 05, 2026
Tonya B.
Mar 05, 2026
Excellent fast service! Always a pleasure to see Russ, he's very kind
Paige C.
Mar 01, 2026
It was great! Russ was very helpful.
Michael N.
Feb 21, 2026
Ray J.
Feb 17, 2026
Ryan was superb as customer service lead. The entire process was smooth and efficient. A reasonable price and all done in less than 15 minutes. This will be our go to place from now on. Highly recommended for sure.
Samantha M.
Feb 11, 2026
They are the best!!!! So helpful! Got me in right away. Thank you Brian and Clay!
Kay B.
Jan 15, 2026
Really impressed with the kindness, efficiency and quality service at this oil change shop. The staff are great and I loved meeting sweet puppies there. After looking into it though, it seems the company should be paying the staff more to live well and care for themselves well. They are exposed to a lot, chemically, emotionally and physically. I want them healthy and focused at their important job. This is coming from a concerned customer, no conflict of interest. Thanks again for your kindness and care of my vehicle.
Michael S.
Dec 17, 2025
Friendly and efficient. Excellent service.
Kel A.
Dec 06, 2025
Great group of guys here. Kenny rocks. Y’all are the best. In and out with some good advice and lots of laughs. 10/10
Darrell R.
Nov 30, 2025
Port Townsend Jiffy Lube. Thank you for the high quality, expedient service. As a visitor for the first time to this area, it was nice to find a familiar company and great service techs.
cosmo F.
Nov 26, 2025
They changed the oil in my car ... And didn't try to upsell me anything ..I have no idea really what work was done one can only hope
Robin A.
Nov 24, 2025
I love these guys! They're quick and I trust them to tell me what things I need to be considering taking care of in the near future for my autos, so they don't break down.
Holly R.
Nov 20, 2025
Super quick and friendly!
Miranda A.
Nov 14, 2025
Conner and his team were absolutely amazing today! Thank you JiffyLube Park Ave for being great again!
Adrian M.
Nov 07, 2025
Kenny from PT is the bees knees
Vic S.
Nov 06, 2025
Sabrina H.
Nov 05, 2025
Mark C.
Nov 05, 2025
Great service! Tony and the rest of the crew will treat you right.
Rilla H.
Nov 03, 2025
Tony the general manager was so informative and helpful
Lexi S.
Nov 03, 2025
Tony was my gretter he was excellent, Tim and Clay did so good and got me all set for the road!
Bill S.
Oct 31, 2025
Guys serviced immediately, helped me with a stripped bolt, aired me up, and got me out of the garage in a JIFFY! Thanks ?????
David H.
Oct 31, 2025
Traveling for work today and was helped by Kenny. Was experiencing some cooling issues and he identified the problem right away and made sure I had all the information I needed to make it home.
Kit R.
Oct 30, 2025
paige M.
Oct 27, 2025
Shout out to Ryan Crew got me in and out fast. Pleasant experience.
Whitney L.
Oct 27, 2025
Super professional and fast service!! Love this location!!
The P.
Oct 27, 2025
Laurie L.
Oct 27, 2025
Thanks for the help and the advice! Appreciated the windex on the side view window.
Sam B.
Oct 24, 2025
Free help w an oil top off and tire check. Very helpful employees!!
TJ L.
Oct 17, 2025
Nina G.
Oct 16, 2025
Did great job ????
Stefan V.
Oct 15, 2025
Excellent service. Proficient and friendly.